Terms & Conditions
Company Name: SUMER KHAN ENTERPRISES OPC PRIVATE LIMITED
Registered Address: Shop No. S4, 2nd Floor, Motilal Shopping Plaza, Hanamkonda, Telangana – 506011, India
1. Introduction
Welcome to SUMER KHAN ENTERPRISES OPC PRIVATE LIMITED. By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
2. Business Nature
SUMER KHAN ENTERPRISES OPC PRIVATE LIMITED operates as an E-Commerce, wholesale, and retail supplier of:
- Electrical appliances and spare parts
- Electronic and hydraulic pipes
- Water motors and pump accessories
- Mechanical and industrial tools
- Electrical and mechanical products
All products are subject to availability.
3. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age
- You are legally capable of entering into a binding contract
- The information you provide is accurate and complete
4. Product Information
We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However:
- Minor variations may occur
- Colors may differ due to screen settings
- Technical specifications may change without prior notice
We reserve the right to modify or discontinue products at any time without prior notice.
5. Pricing & Payments
- All prices are listed in Indian Rupees (INR) unless otherwise stated.
- Prices are subject to change without prior notice.
- Applicable taxes (GST) and shipping charges may be added at checkout.
- Orders will be processed only after successful payment confirmation.
We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
6. Order Acceptance & Cancellation
- An order confirmation email does not signify final acceptance.
- We reserve the right to refuse or cancel any order at our discretion.
- Customers may request cancellation before the product is dispatched.
Once dispatched, cancellation may not be possible.
7. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on location and logistics.
- We are not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances.
- Risk of loss and title for products pass to the customer upon delivery.
8. Returns & Refunds
- Returns are accepted only for defective, damaged, or incorrect products.
- Customers must notify us within [X] days of delivery.
- Products must be unused and in original packaging.
- Refunds will be processed after inspection and approval.
Shipping charges may be non-refundable unless the return is due to our error.
9. Warranty
Warranty, if applicable, is provided as per manufacturer terms.
SUMER KHAN ENTERPRISES OPC PRIVATE LIMITED does not provide additional warranties beyond those specified by the manufacturer.
10. Limitation of Liability
We shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business interruption
- Misuse or improper installation of products
Customers are advised to use qualified professionals for installation of electrical or mechanical products.
11. Intellectual Property
All website content including text, logos, images, graphics, and designs are the property of SUMER KHAN ENTERPRISES OPC PRIVATE LIMITED and may not be reproduced without written permission.
12. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Provide false or misleading information
Violation may result in termination of access.
13. Privacy Policy
Customer information is handled in accordance with our Privacy Policy. We are committed to protecting your personal data.
14. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by the laws of India.
Any disputes arising shall be subject to the jurisdiction of courts located in Hanamkonda, Telangana.
15. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.
16. Contact Information
SUMER KHAN ENTERPRISES OPC PRIVATE LIMITED
Shop No. S4, 2nd Floor
Motilal Shopping Plaza
Hanamkonda, Telangana – 506011
India
For any questions regarding these Terms and Conditions, please contact us through our official website contact page.